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Delivering Better Results Using Frequent, Data-Driven Reviews

Agency leaders are holding goal-focused, data-driven reviews on priority goals at least every quarter. At the Department of the Treasury, for example, the Deputy Secretary holds structured quarterly performance and budget reviews with each of his bureaus to steer the department in a unified direction and improve implementation. Attendance at these meetings cuts across hierarchies and bureaucracies, and agendas are carefully vetted. These meetings forgo “daily fire drills” in favor of using regular, evidence-based performance management strategies, and create an unprecedented forum for every major bureau to discuss priorities, not just crises, with senior agency leadership. Critically, every meeting ends with a set of clear deliverables, follow-up actions, and deadlines. The Treasury Department has used these reviews to sharpen the mission and goals of its bureaus, replace low-value performance measures with more meaningful indicators of performance, and foster collaboration and resource-sharing across organizational lines. This data-driven management discipline is spreading, and is now required by law for major Federal agencies. The examples below are a sampling of the reviews taking place across the Federal Government.